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Desktop

How to use VPN on PC

Desktop-focused setup guide with quick troubleshooting if the profile does not start.

Use the service on your own devices and follow platform rules.

Benefits

What you will find here

Windows and Mac support

One consistent onboarding logic for desktop devices.

Daily ready profile

Keep configuration available for recurring use.

Support for edge cases

Help is available for unusual desktop setups.

How to connect

How to get started

1

Step 1

Download config from active access link.

2

Step 2

Import profile into desktop app.

3

Step 3

Enable VPN and verify status.

FAQ

Popular questions

Can I use one config on two PCs?

Per-device profiles are recommended for stable operation.

Get config

Where can I re-download config?

From access state page while plan or trial is active.

Get config

What if desktop client throws an error?

Contact support with OS version and error details.

Get config

Related pages

More helpful pages

Guides

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